CMS

Drupalcon 2012 in Denver goes beyond open source to focus on the them of Collaboration for Every Device. Here’s what to expect at this year’s event:

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Ask ten people what Social Business means to them, and you will come back with ten different answers. But if you look closer, you will soon find the common denominator: it’s about putting people back in business.

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Windows 8 will do away with that long-standing cornerstone of its PC desktop experience - the Start Button, as news about the impending public beta sneaks out.

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Acquisition news abounded this week: SDL finalized its Alterian deal, IBM added more analytics and mobile power via Emptoris and Worklight, and Infragistics took on mobile SharePoint with SouthLabs.

If new product releases are more your cup o’tea then dig into the Alfresco Enterprise 4.0 release, Salesforce’s new Desk.com, and eXo Portal as a service.

Our February editorial theme is Social Business — Back to Basics. Check out Driving Adoption in Social Business: Resistance is Futile! by Kevin Conroy.

Most Popular

• Is There A Business Case For Using SharePoint as an Enterprise CMS?
• When Social Meets Business: Andrew McAfee Insights
• Knowledge Management in 2012? Probably Dead
• Wrapping Your Head Around the SharePoint Beast
• Taxonomy Building: Tackling the Challenges

Featured:  

How to Build a Killer Mobile Web Strategy

Learn what it takes to create a great mobile web strategy — deliver your content with confidence to browsers, phones and tablets alike.(Feb 28th at 3pm)
> Learn More — Reserve Your Seat

Editor’s Picks

• CXM Perspectives: How OpenText Approaches Customer Experience
• Alfresco Enterprise 4: Social, Collaborative, Mobile, Cloud Connected Content Management
• A Common Misconception about Customer Experience Management
• SDL’s Acquisition of Alterian: Get the Details
• IBM Adds Two Companies, Expands Analytics Reach, Builds Mobile Software Portfolio

Around the Web

• Culture Eats Strategy For Lunch
• Social CRM for Customer Support – Peer Power.
• Ten Things To Think About When Designing Your iPad App
• Can You Outsource Customer Experience?
• Web Strategy of the Future

Featured Events (all events | post your event)

• Feb 22, 2012 — Intelligent Content Palm Springs
• Feb 26, 2012 — SPTechCon - SharePoint Conference San Francisco
• Mar 06, 2012 — Get Social with Microsoft & Telligent in Dallas
• Mar 19, 2012 — DrupalCon Denver
• Mar 20, 2012 — Adobe Digital Marketing Summit in Salt Lake City

Featured Jobs (all jobs | post your job)

• Content Manager in Berkshire at Amazon
• CMS Architect at Sapient Corporation
• Scrum Master/Agile Project Manager in San Diego at MindTouch
• Technical Architect in Bellevue at Moxie Software
• Senior Business Solutions Analyst in San Jose at Adobe

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The Smartsheet project management tool now integrates with Box, the popular content sharing and collaboration service.

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As we wrapped up January’s focus on Customer Experience Management and turned to Social Business for February, our experts offered some great advice on how to keep your pesky taxonomies neat and tidy, shared insights from thought leaders in the Social Business and Risk Management fields and had a moment of silence for Knowledge Management.

Read on for more great counsel from the experts: resistance is futile!

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Sage N. America’s top ERP partner, Laguna Hills, CA based Blytheco LLC, announced this week it has has partnered with SugarCRM, "…delivering to its clients the ability to effectively boost sales and retain customers, while saving money," the company said.

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Future Francis Ford Coppolas have a new option for producing movies on the go. Avid has released its home non-linear video editing software, Avid Studio, for the iPad. Will iMovie users be enticed to try it?

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The heyday surrounding Carrier IQ broke in November when one researcher went on a tirade letting everyone in the world know they were being watched. Because people get into enough trouble on their own with smartphones, the possibility of secret spies tracking text messages and emails not only felt very Big Brother, but also posed greater threat for expose. While the company denied a majority of claims, it got hit with several major lawsuits, and in a new bill announced this week, deemed the Mobile Device Privacy Act, the government has taken further action.

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With all the news of Facebook’s IPO this week, Google’s still-fledgling social service marched over another user milestone as the improvements and other changes in the Google ecosystem keep on coming.

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The next OS for Windows Phone, code-named "Apollo," will integrate the Windows 8 kernel, potentially bringing all that Microsoft offers into a unified family of devices, across PC, tablet and phone. With new hardware features offering multi-core, likely HD resolutions and SD card support, expect a rash of new phones later in 2012.

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Not sure if you heard, but Facebook went public yesterday. The news, while no surprise to most, quickly became the subject of widespread debate, with everyone from Wall Street analysts to Silicon Valley Porsche dealers considering the financial impact of the decision. Will it be the investment of a lifetime or one to pass over, and furthermore, how much are those fortunate little staff members going to inherit from the trade?

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IBM is spending like there’s no tomorrow. Two more companies have just landed in its net, both of which will grow its analytics business on one hand – particularly its Smart Commerce drive – and on the other hand its mobile communications strategy.

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It started in early December with Disney-Pixar, Coca-Cola, General Electric, and HP — 21 top brands in all, which any media outlet would salivate over. These are the Enhanced Profile Pages of the "New Twitter" looking to keep pace (and relevancy) with the changing social order of the web, as other services such as Google+ and Facebook enhance their efforts attract top brands to their sites. Now the company said it will begin a larger rollout to an extended number of brands that include NPR, NBC News,Volkswagon and more.

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As a follow up to my previous post, here are my third and fourth predictions for what 2012 holds for collaboration:

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If it’s time for a change, we’ve got a shopping list of hot jobs in our spiffy little corner of the world. Our bi-weekly featured jobs list is a great collection of opportunities spanning specialties and continents. Here’s who’s hiring this week (and if you’re hiring, post your openings here).

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So SDL officially announced the completion its acquisition of Alterian, a provider of web engagement management solutions. But the details were very light. We change that right now.

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It’s no secret that I am a fan of the era of the empowered employee. Ever since I was introduced to the concept in 2010 at a Forrester conference, I’ve supported the notion that the groundswell of employee innovation was an important milestone and an imperative part of social business, now and as it evolves. So when a copy of Forrester’s new report, To Thrive in the Empowered Era You’ll Need Software, Software Everywhere, landed in my inbox, I was excited to read through it.

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Is web 2.0 a little passé by now? If it is, it makes this latest data a little unfortunate. According to a poll by SpamTitan Technologies, 76% of small and mid-size business surveyed stated that they are under pressure to allow more access to Web 2.0.

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I saw it coming in 2011. But no one believed me. I guess it’s difficult to turn your back on something that you fervently believe in. At this point, I feel like Harry Markopolos who had been telling people that there was something wrong with Bernie Madoff — before the truth came to light.

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